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The Northwoods River News | Rhinelander, Wisconsin

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November 28, 2020

11/17/2020 7:29:00 AM
City announces suspension of in-person services

The sustained rapid rise in active COVID-19 cases in Oneida County has caused the City of Rhinelander to re-evaluate walk-in counter services at city buildings.

Effective Monday, Nov. 16, City Hall and the police, fire and inspection offices will be closed to walk-in customers, according to a press release issued Friday afternoon.

"The City's utmost priority is to continue providing services and carry out its functions," the release states. "Limiting opportunity for transmission is a proven strategy that can play a critical role in slowing an outbreak of COVID-19 and to ensure the delivery of City services. As cases continue to rise, there is a greater likelihood that City employees will be exposed to the COVID virus and as a result, smaller administrative departments are at a higher risk."

Residents or customers needing to make payments may do so via the following options:

Utility or Tax Payments

• Drop box outside of City Hall- South Pelham Street

• By mail: 135 South Stevens Street, Rhinelander, WI 54501

• Utility Payments Electronically:


"We are still processing all permits, documents and inspections as normal," the release states. "We ask that you consider ways to conduct business with staff in a virtual manner or over the phone where possible."

Public Meetings

Meetings of the Common Council remain open to the public for the time being, however, we encourage residents to share any feedback with the Mayor or council members via email or telephone. The email addresses of each common council member can be found at: All meetings are livestreamed or can be viewed on demand on

Public Safety

The police, fire and inspection departments will continue to provide inspection services and respond to all calls for service, the release states.

They continue to implement additional protective measures for staff and the public.

If you have non-emergency questions, you may call the police department at 715-365-5300, fire department at 715-355-5400, and inspections at 715-365-8606. Walk-in services are only available by appointment.

COVID-19 resources can be found at the following websites:

• Wisconsin Department of Health Services

• Centers for Disease Control and Prevention - o • Oneida County Health & Human Services,

"Continue to practice good hygiene by containing coughs and sneezes, regularly washing your hands, cleaning workspaces and common areas," the release states. "The mask remains our best defense when in public.Avoid group settings, practice social distancing, and conduct business either by phone or email whenever possible."

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The Northwoods River News | Walker Communications, LLC
232 S. Courtney Street, Rhinelander, WI 54501 | Office (715) 365-6397 | Fax (715) 365-6361

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